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Customer Satisfaction Survey
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Is this your first contact with the Register of Wills office?
*
Yes
No
Did you ever interact with the Register of Wills Office (select one or more)?
*
By phone
By internet
In person
By correspondence
At a workshop
What was the nature of your business (select one or more)?
*
Opening an estate
Closing an estate
Filing a claim
Filing an inventory
Filing a will for safekeeping
Searching for genealogy research
Searching files for title/deed information
Reviewing an estate file
Other
How many people did you work with in conducting your business?
*
Their names?
(optional)
How would you rate our overall courtesy and willingness to assist you?
*
Excellent
Good
Average
Needs Improvement
What was your sense of our professional knowledge and skills?
*
Excellent
Good
Average
Needs Improvement
Please evaluate the quality of our communications. Were instructions and information clear and easy to understand?
*
Excellent
Good
Average
Needs Improvement
About how much time did you spend working with the register of wills staff overall?
*
How would you rate the overall quality of your interaction with the Register of Wills Office?
*
Excellent
Good
Average
Needs Improvement
How would you rate the overall quality of the register of wills website?
*
Excellent
Good
Average
Needs Improvement
I have not visited the website
How would you rate the overall quality of the register of wills brochure, Your Will and the Delaware Probate Code?
*
Excellent
Good
Average
Needs Improvement
I have not read the brochure
If you attended a register of wills workshop, how would you rate the overall quality of the workshop?
*
Excellent
Good
Average
Needs Improvement
I have not attended a workshop
Please offer at least one idea for how we could have improved our service to you.
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