Inspection Protocol during COVID-19 Response Effective Immediately
Land Use staff responsible for conducting field inspections, such as building, site and property maintenance, shall adhere to the following guidelines for their and the public’s safety while conducting essential business. These guidelines are in place to slow the spread of the novel coronavirus by limiting public interaction and practicing social distancing.
Inspections which require staff to pass through or enter an occupied space are suspended.
Personal Protective Equipment (PPE), such as mask and gloves, have been provided to all field staff and shall always be worn when public interaction occurs. Additionally, staff must always maintain a social distance of at least six (6) feet, unless physical restrictions prevent this from occurring.
Please note the following information as it relates to Building Inspections:
- Inspections which require staff to pass through or enter an occupied space are suspended. These inspections will only be completed by photo or through our Virtual Inspection Process (VIP), using smartphone technology such as Skype or Facetime. No physical inspection will be conducted by staff except for life safety/structural issues.
- Inspections of unoccupied structures or elements are still occurring but staff are encouraged to complete through our VIP. When a physical inspection is necessary they are to be performed unassisted. Staff must also practice social distancing and wearing PPE’s as referenced above.
For more information about VIP, please visit the following link: https://www.newcastlede.gov/1419/Virtual-Inspections
The Office of Inspections is responsible for conducting inspections of building projects to ensure their compliance with the adopted county building codes. Our certified inspectors perform all building, mechanical, plumbing and site inspections.
Scheduling an Inspection
Our new Inspections Scheduling website is now available on your computer, tablet, or phone. Inspections may be scheduled 24/7 by clicking the button below. Scheduling services are also still available by phone at (302) 395-5515 between 8 a.m. - 11 a.m. For questions about your inspections, please call (302) 395-5572.
Please note: Inspections scheduled through this system will be sent an email notification at 7am the morning of the scheduled inspection to the email address provided that includes important information such as the estimated time of arrival, name and phone number of the assigned inspector, and other general information regarding your inspection.
Be prepared for your inspection! Review the document linked below for information about what is required at residential inspections.
Top Failure Items: In addition, please review the list of the most frequently failed inspection items (PDF).
For information concerning building codes, see the Code Enforcement Division, as well as "Code Opinions" below.
All electrical inspections are regulated by the State of Delaware. For questions, please visit their website or call (302) 744-4500 or your licensed electrician.
The New Castle County Inspections Section strives to provide accurate and consistent applications of the International Codes for our customers. However, from time to time an occasion will arise where we need input from the International Code Council (ICC) regarding a specific code section. In these cases, a request is sent to the ICC and a Staff Code Interpretation is provided in return. These impartial third-party decisions are receive from the ICC to assist jurisdictions in applying the code fairly and accurately. The Interpretations that we have accumulated for past and present code adoptions are listed here: Code Opinions.
For any questions or comments, please contact the Inspections Division at (302) 395-5572.
Dept. of Land Use customers are strongly encouraged to conduct business online, via telephone, email, or postal mail if at all possible the week of Sept. 28. Read on...
*UPDATE: Effective 12noon on Thursday, April 2, 2020, the New Castle County Government Center will be closed to the public. Read on...